Privacy Policy

Privacy Policy

This Privacy Policy explains how Love Your Neighbour Charitable Trust (“we”, “our”, “us”) collects, uses, stores, and protects your personal information. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Address

  • Any information voluntarily submitted through forms, donations, or communication

b. Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Website usage statistics

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide and improve our services

  • To send updates, newsletters, and event information

  • To respond to inquiries and provide support

  • To process donations and maintain donor records

  • To analyze website performance and user behavior

  • To ensure compliance with legal obligations

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only in the following cases:

  • With trusted service providers assisting in website, donation, or communication operations

  • When required by law, legal process, or government authorities

  • To protect our rights, property, or safety

4. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no online system is 100% secure. We strive to safeguard your information to the best of our ability.

5. Cookies

Our website may use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember user preferences

You may disable cookies through your browser settings, though some features may not work properly.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies separately.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your information (subject to legal requirements)

  • Opt out of newsletters or communication

To exercise these rights, contact us using the details below.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us:

Love Your Neighbour Charitable Trust
Address:
D.No. 1-2-597/25, Lower Tank Bund, Domalaguda,
Near Kattamysamma Temple, Hyderabad–20, Telangana

Email: info@loveyourneighbour.org.in
Phone: +91 7013081563